Door Staff Training

Under the Local 1 Door Staff agreement, a 7-week training program has been established that focuses on Building Security and Customer Service. These classes meet for 7 consecutive Tuesdays and students can choose either 12:30-4:30 or 6:00-10:00 sessions, depending on their work schedules.

CLASS #1- ORIENTATION
Students will go over the current ABOMA contract with regards to pension, benefits, holidays, sick days, the new 401k plan option, etc.

CLASS #2- CUSTOMER SERVICE & COMMUNICATION SKILLS
Looking sharp on the job, interacting with residents, knowing your building and your neighborhood.

CLASS #3- BUILDING EVACUATION
Proper evacuation procedures in an emergency situation.

CLASS #4- CRIME PREVENTION & ANTI-TERRORISM
Observation skills, making your building a hard target, keeping your building secure.

CLASS #5- CPR & AED CERTIFICATION
American Heart Association Certification

CLASS #6- UNDERSTANDING YOUR HEALTH BENEFITS
Information on how to use your health benefits (medical, dental, vision, prescription) to your advantage.

CLASS #7- PROFESSIONALISM IN THE WORKPLACE
Promoting a harassment-free environment among co-workers and residents in your building.

THE ORDER OF THESE CLASSES MAY CHANGE SUBJECT TO INSTRUCTOR AVAILABILITY. PLEASE CALL FOR DATES IF YOU ARE LOOKING FOR ONE SPECIFIC CLASS.